1. Scope
This notice applies to the website, AI advisor, business review, client application and future invitation-only client workspace operated by RichLoop Technologies Ltd. We handle personal information under applicable Canadian and British Columbia private-sector privacy requirements.
2. Information We Collect
- Contact and business information such as name, business name, email, phone and address.
- Business needs, goals, business type and website or social media links.
- Questions you submit to the AI advisor and necessary conversation context.
- Technical information needed to operate and secure the website, such as request time, security logs and basic browser information.
- Browser-stored settings such as language preference.
3. Purposes
We use information to respond to inquiries, review the business, confirm service scope, provide and improve services, protect website security, meet legal obligations and complete actions you request. We do not sell contact or application information.
4. AI Advisor
The AI advisor uses third-party cloud AI infrastructure to generate preliminary business guidance. Do not enter passwords, payment card data, medical information, government identifiers, unauthorized customer information or unnecessary sensitive information. AI output may be incomplete and is not medical, legal, financial or guaranteed business advice.
5. Service Providers and Disclosure
The website may use infrastructure providers such as Cloudflare for hosting, security, AI and email delivery. Providers should process information only to supply the relevant service. We may also disclose information where required by law, to protect rights or with your consent.
6. Retention and Security
We retain information only as long as needed for the stated purpose, necessary business records or legal requirements. We use technical and organizational safeguards appropriate to the sensitivity of the information, but no internet transmission or storage system is completely secure.
7. Cookies and Local Storage
The current website primarily uses browser local storage for language preference and may use necessary technical logs for security and operation. If analytics, advertising or non-essential cookies are introduced, this notice will be updated and choices will be provided where required.
8. Your Choices and Access
You may ask about, access or correct personal information we hold. You may also withdraw consent or request deletion of information no longer required, subject to legal and business record obligations.
9. Contact
Send privacy, access or correction requests to [email protected] with “Privacy Request” in the subject. We may verify identity before processing a request.